Terms of service


Terms of Service & Condtions

The terms and conditions that govern the use of Ciffpay.com (the site), are as follows. This site is owned and operated by (“us”- “CIFF Solutions inc. “). We (CIFF Solutions inc. owns this website and all its content. CIFFPay provides its services to you (“Customer” or “subscriber”) as per the following conditions. Violation of any or all these conditions may result in termination of your transaction and or business.
CIFFPay reserves the right to change the terms of these conditions at any time.

By using this site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Copyright

All content published and made available on this site, is the property of CIFFPay and CIFF Solutions Inc.  and is protected by international copyright laws. This includes, but is not limited to images, text logos, documents, downloaded files and anything that contributes to the composition of this site.


Accounts

When you create an account on our site you agree to the following.

a)    You are solely responsible for your account and the security and privacy of your account, including password and sensitive information attached to that account; and

b)    All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

 

We reserve the right to terminate your account if you are using our site illegally or if you violate the Terms and Conditions.

 

Third Party Goods & Service

Our site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our site.

Applicable Law

These terms and conditions are governed by the laws of the Province of Ontario.


Communications

Service Between CIFFPay and Customer.

You consent to receive communication from us via text, telephone call, and e-mail. You also consent to receive communication through our support at CIFFPay.


Service Conditions

CIFFPay service is solely intended for families and friends of incarcerated individuals within the Correctional Service of Canada (SCS). This service allows for products (greeting cards, post cards, pictures, pen-packs and money orders to be ordered and sent from the CIFFPay platform.

a) CIFFPay reserves the right to prevent disclosing subscription information in the situation that subscriber is not able to provide verifiable identification.

b) You the customer is solely liable for all charges associates with purchases made from CIFFPay.

c) You the customer will not resell any CIFFPay products.

d) You the customer may receive transaction history if such is requested in writing via email.

e) You the customer, agrees to notify CIFFPay via email or telephone when you want to terminate a transaction and or is requesting a refund.

f) CIFFPay reserves the right to cancel a transaction or a purchase without notice.


Limited Liability

CIFFPay and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any actions claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.

 

Refunds

Refunds are reviewed and processed upon written request through email.

a) The refunded amount will costs incurred by CIFFPay only and not that of our third-party associates.

b) Refunds will be issued by original payment method only, less any of the third party associated costs.

c) All refunds are subject to a $2 refund fee.

d) Refunds are not issued for accounts that are in violation of the terms and conditions.


Changes

The terms and conditions may be amended from time to time in order to maintain in compliance with the law and to reflect any changes to the way we operate our Site and the way we expect our users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.


Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows;

Email-   Support@Ciffpay.com

Tele -   1-647-693-1094